Family Lounge
A lounge area is at your disposal in which to welcome your visitors. This has been made comfortable and friendly: multimedia station, television, games for children, etc. It is located on the 2nd floor of Building B.
Children visiting hospitalized parent
Your young children can visit you during your stay. The healthcare team can help, as well as a psychologist if you so wish. Ask for advice from the health executive.
In no circumstances should children be left alone anywhere in the Center. They must at all times be accompanied by an adult.
Tobacco
Antoine Lacassagne Center is a “No Smoking Hospital “.
For your health and safety, it is strictly forbidden to smoke on the premises.
Do you want to give up smoking? If so, do not hesitate to book an appointment for an anti-tobacco consultation on 04 92 03 11 00 or to contact the tobacco info service: 08.25.309.310 or 39 89
Alcoholic Beverages and Toxic Substances
It is forbidden to bring alcoholic drinks or toxic substances into the establishment.
Animals
They are forbidden throughout the establishment.
Flowers / Plants
These are not allowed, for reasons of hygiene.
Games
Gambling, trade, exchange of any items are prohibited.
Gratuities
Do not tip staff. It is forbidden for staff to receive tips and you would expose them to sanctions.
Food
As a matter of hygiene, visitors are forbidden to bring meals to the hospital. If needed, seek the advice of the health officer of the service.
Noise / Telephone / Television
For the tranquillity of all, you are asked to moderate the volume of your TV or radio. Mobile phones are tolerated, but use with the utmost discretion and at an absolute minimum.
Damage
You will be held responsible for any damage. You are requested to take care of all furniture and equipment.
Respect
Please be discreet in order to respect your neighbors’ rest and be courteous to staff, as they must also be to you.
YOUR DISCHARGE AND THE FOLLOWING DAYS
Discharge decision
Your discharge is organized upon medical advice. A report of your hospitalization will be sent to your doctor. Departure against medical advice will be your responsibility. You will be asked to sign a certificate of discharge
Discharge formalities
Depending on the type of discharge, a hospitalization report, prescriptions, absence from work eventually, will be given by the medical assistant. You must go to Reception (Building A) to settle all your hospital bills.
Different discharge modes
Return home
You can apply for home care.
Depending on your case and on medical prescription, you can benefit from:
• Medical aid financed by the Social Security: care by private nurses, medical equipment providers, home care, home hospitalization.
• Other aids: cleaner, carer, financial support for someone to nurse you
The amount of cost covered will depend on your insurance.
Establishments
• Residential care and rehabilitation on prescription.
This option will depend on your state of health and places available, communicated sometimes overnight. This option also depends on the degree of care provided by your complementary insurance. The duration of stay is 3 weeks.
• Retirement homes
These provide unlimited stay with the possibility of elaborate medical support. Financing is your responsibility (financial support is possible in some socially assisted cases).
•Therapeutic Apartments of the White Penitents (Maison Sainte Croix)
As part of an agreement with the White Penitents, entirely new furnished and equipped apartments, located in Nice, can be provided, on decision of a committee made up of Lacassagne medical staff and representatives of the White Penitents, for a maximum of 3 months.
Transport
• Staff
• Taxi, Light Health Vehicle, Ambulance.
A voucher will be given to you on prescription, depending on your state of health.
You are free to choose your own taxi or ambulance company.
If you have had a general anesthesia as an outpatient
• You are not allowed to leave alone. Arrange for someone to take you home; taxis are allowed.
• You must not spend the night alone following anesthesia.
• You cannot drive for 24h.
• You must not sign any documents for 24h.
Exit questionnaire
To improve the quality of our care, you can be given an exit questionnaire available in the units. You can give it to the staff or put it in one of the suggestion boxes provided for this purpose.
You will leave the Center following authorization of the referring doctor. Before leaving the service, you must contact the medical assistant or nurses who will give you your prescriptions, your next appointments and who will also return medical documents and personal treatment.
The medical and nursing staff remain at your disposal to monitor your state of health.